CENTER MANAGER

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Pender Community Center

JOB DESCRIPTION/PERFORMANCE APPRAISAL

 

Job Title:

Manager – Community Center

 

Department:  

Community center

 

Reports to:     

PCC Board

 

Primary function:

Manages staff while performing operations and procedures within the Community Center, which includes developing new programs of service and events that will utilize community volunteers and committee members, scheduling and organizing all activities, provide financial reports.   Additionally, the manager will also be able to build and sustain professional and social networks by performing the duties and responsibilities listed below in accordance with the mission, and vision of Pender Community Center.

                                               

QUALIFICATIONS:  

 

Education and/or Experience

•       High school diploma or equivalent. Associates degree or equivalent combination of education and experience preferred.

•       1-3 years prior management experience preferred.

•       1-3 years prior event/meeting planning experience preferred.

•       Prior sales/marketing experience preferred

 

Certificates, Licensure, Registrations

•       None required

 

GENERAL REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and / or ability required:

•       Ability to add, subtract, multiply, and divide

•       Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, safety rulings, operational and maintenance and organizational policies / procedures 

•       Ability to write reports and correspondence

•       Ability to effectively present information to clients, families, employees, businesses, etc...

•       Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and local businesses.

•       Ability to work with skill in identifying problems

•       Ability to organize and manage day-to-day operations as well as develop long term plans

•       Ability to think creatively and maximize the use of all facilities

 

EQUIPMENT, TOOLS, MATERIALS:

•       Computer and printer

•       General office materials/equipment/supplies

•       Information systems

•       Telephone system

 

Security/Access:

•       Will have access to the Community Center 24 hours per day

•       Will have access to confidential information abiding by the organization’s privacy policies and regulations concerning this information

 

 

Essential Job Duties and Responsibilities

Manages day-to-day operations of the Community Center effectively and efficiently.

•    Oversees day-to-day operations, which includes problem solving issues and ensuring effective processing.

•    Develops and documents community center procedures to ensure consistent client services.

•    Ensures service levels are achieved and maintained. 

•    Works with tenants and community resources to provide quality services.

•    Develops and maintains Pender Community Center board policy and procedures.

•   Participates in the strategic planning for the organization in relation to building and maintaining programs that support the organization’s mission and vision.

•    Develops concepts, communicates ideas, and participates in the annual strategic planning process.

•    Monitors and evaluates programs and services.

•    Attends Pender Community Center Board meetings.

•    Manages additional workforce as necessary.

•    Orients workforce in a thorough manner to Pender Community Center operations, policies, and procedures.

•    Monitors and verifies the compliance of workforce in regards to maintaining Pender Community Center operations, policies, and procedures.

•   Effectively promotes the retention of current tenants and clients and strives to secure as many future events as possible.

•   Develops, supports and actively seeks activities and establishes an environment that promotes the retention of current tenants.

•   Develops, supports and actively seeks new and repeat tenants and clients.

•    Communicates effectively and provides feedback to tenants, clients, and the PCC Board.

•    Addresses issues in an effective and timely manner, especially those that are brought to the managers attention by tenants and clients.

•    Enforces and interprets policies and procedures with tenants and clients.

•    Administers annual review with tenants.

•    Develop and administer a client feedback process that promotes improved services and facilities.

•    Schedules and promotes events that provide income for PCC.

•    Manages financial operations.

•    Strives to maintain the financial well-being of the Pender Community Center to assure its longevity.

•    Maintains, develops, monitors and reports budgets, expenses, variances and strategic planning.

•    Maintains timekeeping records and updates appropriately and accurately for department staff.

•    Works with vendors, tenants, clients, and PCC Board, as appropriate, to negotiate best value purchases.

•    Participates in annual budgeting planning process.

Child Development Center

Program Manager

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Job Title:

Child Development Center Program Manager

 

Department:  

Community Center

 

Reports to:     

Legacy Garden Rehabilitation & Living Center Board and  Administrator

 

CLASSIFICATION:

Exempt

REVISED DATE: 04/2017

 

POSITIONS SUPERVISED:

Child Development Center Staff – positions TBD

Primary function:

Responsible for planning, organizing, implementing, coordinating, and controlling services of the child development program, including financials, policies, procedures, and staff management. Under general supervision, the manager operates the child development program in conformance with institutional regulations and licensing provisions. Responsibilities include the overall management of the center and its operations, facilitating, planning and coordinating of the children's educational programs and activities.    

 

QUALIFICATIONS:  

 

Education and/or Experience

•       Bachelor's or associate's degree in early childhood education, education, or child/youth development; or

Bachelor's degree with at least six credit hours in early childhood education, education or child/youth development; or Child Development Associate Credential; or High school diploma/GED, verifiable experience in organized group activities for children and successful completion of Department-approved training

•       Previous management/leadership experience preferred

 

Certificates, Licensure, Registrations and Training

•       Applicable certificates, licensures, registrations and training as set forth in the Nebraska Department of Health and Human Services administrative codes

•       Infant and child CPR certified

•       AIDET training

 

GENERAL REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and / or ability required:

•       Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, safety rulings, operational and maintenance and organizational policies / procedures 

•       Ability to write reports and correspondence

•       Ability to add, subtract, multiply and divide

•       Ability to effectively present information to children, families, employees, businesses, etc.

•       Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and families

•       Ability to identify and solve problems

•       Ability to effectively organize and manage day-to-day operations as well as develop long term plans

•       Ability to think creatively and maximize the use of all facilities

•       Ability to manage time and accomplish tasks in an efficient manner

•       Valid Nebraska driver’s license and approved driving record

 

EQUIPMENT, TOOLS, MATERIALS:

•       Computer, fax and printer

•       General office materials/equipment/supplies

•       Information systems

•       Telephone system

•       Security camera

 

Security/Access:

•       Will have access to the Child Development Center 24 hours per day

•       Will have access to confidential information abiding by the organization’s privacy policies and regulations concerning this information.

 

 

Essential Job Duties and Responsibilities

1.   Manages day-to-day operations of the Child Development Center effectively and efficiently.

•    Oversees day-to-day operations, which includes problem solving issues and ensuring effective processing.

•    Develops, documents, and maintains Child Development Center policies and procedures to ensure consistent client services.

•    Works with families and community resources to provide quality services; ensures service levels are achieved and maintained.

•    Manages the program according to the mission, vision, goals and policies set forth by the Legacy Garden Rehabilitation & Living Center Board.

•    Ensures the Child Development Center conforms to federal, state, and local rules, regulations, and licensing requirements.

•    Ensures overall safety and well-being of the children and staff; responsible for overall facility upkeep and cleanliness.    

 

2.  Recruits and develops a qualified and productive workforce.

·   Maintains and creates department job descriptions to represent positions accurately and clearly.

·   Recruits, interviews and selects qualified candidates following established hiring practices and guidelines.

·   Orients new employees in a thorough and timely manner by providing training within department and organizational operations, policies and procedures.

·   Offers opportunity for continuing education by sharing own knowledge, accessing internal opportunities, and considering external opportunities to support the continued development of department staff.

•    Monitors and verifies the compliance of staff in regards to maintaining required licenses and certifications, as applicable.

 

3.  Performs employee relations functions effectively to promote a positive work environment, influence retention and enhance communication.

·   Develops, supports and actively seeks activities and establishes an environment that promotes recognition and retention for employees.

·   Communicates effectively and provides feedback to staff which may include department meetings, individual employee meetings, rounding, etc.

·   Interprets and applies department and organizational policies and standards with consistency and fairness in managing a qualified, efficient and productive workforce.

·   Addresses employee issues in an effective and timely manner.

·   Communicates with department leadership and HR regarding employee issues appropriately in an effort to obtain guidance and reduce potential organizational liability.

·   Administers annual performance appraisal process for staff.

 

4.   Participates in the strategic planning for the organization in relation to building and maintaining programs that support the organization’s mission and vision.

•    Develops concepts, communicates ideas, and participates in the annual strategic planning process.

•    Monitors and evaluates programs and services.

•    Attends Legacy Garden Rehabilitation and Living Center Board meetings.

 

5.   Manages financial operations and strives to maintain the financial well-being of the Child Development Center to assure its longevity.

•    Maintains, develops, monitors and reports budgets, expenses, variances and strategic planning.

•    Maintains timekeeping records and updates appropriately and accurately for department staff.

•    Works with vendors, families, and Legacy Garden Rehabilitation and Living Center Board, as appropriate.

•    Participates in annual budgeting planning process.           

 

6.  Other duties as assigned.

ABOUT US

The Pender Community Center is a 37,000 square foot facility built on the site of the former Pender Legion Hall.  It features an event hall with a stage, full kitchen, two community rooms and a multi-purpose room with walking track and basketball/volleyball courts.  Pender Community Center also houses the Pender Legion Post and VFW meeting room.  Tenants in the Pender Community Center include: the Village of Pender Offices, Anytime Fitness and Little Sprouts Child Development Center. 

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